Premium Tech Support Package

Our mission at Red Door Distributions (RDD) is to develop the foundation of our company through positive customer experiences. We truly try to understand how each customer will utilize B9 products and how we can apply our knowledge to streamline their business. By investing in our Premium Tech Support Package, users will be able to maximize profits and minimize printing downtime.

 

Our Premium Tech Support Package is an exclusive offer provided by Red Door Distributions. With this service, 3D printing questions and troubleshooting will be answered by RDD B9 certified technicians through live one on one instruction via email, telephone, or Skype.

 

Our Tech Support Package covers:

 

-Customized Training session

Our B9 technicians will guide you through a 30 minute online training session which will give you the best practices for maintaining your machine. Schedule an appointment today and become a 3D printing expert.

 

-Dedicated phone support

Have access to our B9 staff and technicians with just a phone call. Phone support is not available without the Premium Tech Support Package.

 

-Advanced email support

Premium Tech Support members will have preference in the order our staff answers emails. Not in a rush? Send us an email and we will respond within 1 hour.

 

Become part of the Red Door Distributions family! Enjoy the greater aspects of our printer by eliminating needless and avoidable problems with our Premium Tech Support Package.